The Emporium Signature Spa

Carolyn Ludwig

★★★★★

4 weeks ago

Jasmin was incredible! That massage was such a relaxing experience. Highly recommend and I will definitely return.

Aubrey Becker

★★★★★

in the last week

We loved our experience at the Emporium Signature Spa! We booked a couples massage with Chris and Jasmin and it did not disappoint. I liked how the rooms were organized for the couples massage. We were still in the same space, but it also felt like an individual experience. The massage rooms and waiting area were lovely. We are excited to come back!

Jonathan Snyder

★★★★★

a month ago

A friend booked two person massage for my wife’s birthday. She was called the morning of to say because of a “computer glitch” there was only one masseuse available. Offered a refund, but not really helpful as it’s not possible to find a day-of appointment anywhere else. Sad that you can’t trust booking their online appointment system. Response to Owner's Explanation: I respectfully disagree with your attempt to frame this as user error. I’ve attached two screenshots showing the confirmed reservations for massages with massage therapists “Chris" & "Rita" for a "Group booking for 2 people," and proof of prepayment for two massages ($240.00). On the phone, you backtracked and acknowledged the issue, offering a 15% discount on a future visit. Mistakes happen, and no system is perfect—that’s understandable. However, it’s important for businesses to take accountability rather than dismiss concerns or insult their customers’ intelligence. Owning up to errors builds trust and loyalty, which I hope you’ll consider moving forward. Attached: Within the two screenshots are a minimum of 17 references. I boxed a few references in red for your convenience.

Maddie

★★★★★

4 months ago

Me and my mom came to get a facial and a massage last Saturday and had the best experience!!! The place was super cute, very clean and the girl at the front desk was wonderful. My mom said her facial with Sydney was amazing and her skin was glowing afterwards!! She especially liked the scalp massage. My massage with Olivia was so nice and I could tell she really knew what she was doing!! We both left feeling so relaxed. Overall a great time!!

Brittany Quincy

★★★★★

3 months ago

Nov. 9th was my first time visiting Emporium and I had the best experience. Huge shout out to Tara, Amber and my therapist Jeremiah! Tara and Amber made the booking process a breeze. Both were very thorough, informative and kind. I explained to my therapist my focus areas and he delivered. My massage exceeded my expectations. I will return! Soon! My mom also had a massage, same day with Kate and she thoroughly enjoyed it. She equally had a great experience.