1021 East Blvd, Charlotte, NC 28203, USA
(704) 342-0996
www.zenmassagecharlotte.comI was gifted a massage for Zen and called to schedule a massage for a particular masseuse and was told over the phone that she didn’t know the persons schedule and she would call me back to confirm. No Call back! Disappointed I waited awhile to call again and schedule an appointment. Once again i inquired about my last masseuse and was told again they weren’t sure of that persons schedule. Hesitantly I scheduled my deep tissue massage for 90 minutes. I’ve been to establishment several times prior and not very inviting by the person at the desk. Hey, I was there and it was a gift! So I told myself☺️.. the massage was okay but definitely didn’t seem like 90 minutes! But anyways, I go to check out and the individual at the desk asks do you want to leave a tip? This was prior to me handing over the gift card I had been gifted which included the tip! Just very rude. By the way, I even left an extra tip which I had already planned to do…But, I say practice being nicer and appreciative to your patrons.
I’ve been going to Zen for over 15yrs & have had numerous therapists (male & female) assist me. I’ve never had any issues & have always experience the most professional service ever. The environment is always clean, soothing & pleasurable. The owners & front desk staff are super friendly as well. The chiropractor, Dr Mike is also a “must do” on my massage days or on any day for that matter. I highly recommend them for all if your massage, chiropractic & facial needs.
I didn’t want to leave a star at all but it’s required for the review so where do I begin. I’ve been using Zen massage because the first time I went which was back in 2021 I enjoyed so I decided gift cards for people birthdays and Mother’s Day would be a great idea 2 times this company has messed up couldn’t find the gift card when it was time for my mothers massage! Then my fiancé just went today for his birthday and he said it was horrible! Oh and my mom said the same thing about her last massage so yeah you guys have lost a customer!
Amazing place! Went in for a massage due to my back hurting. Chiro overheard and asked to examine to see if his theory was correct. Turns out my hips weren’t aligned causing pressure on a nerve so a massage wasn’t going to fix the issue. Dr Mike explained why I was in pain, adjusted me and showed me stretches to do. Amazing place! They truly want to just help people verses other places that want your money. They have a new monthly customer in me! 30$ for an adjustment without insurance is amazing. Place offers facials, massages and acupuncture as well! Massage was great as well! Def will be back!
I have visited Zen massage for years and have always had a great experience. The massage therapists and staff are all wonderful. And, I must say, my session with Mell was the best massage I have ever had. I had a wellness massage with cupping that was just what I needed. I went in with some pretty serious shoulder and neck pain but I left feeling brand new. She intuitively knew what I needed and how to help with my problem areas. I had never had cupping done before but I really liked it. I will definitely be back sooner than later. If you have ever been curious about cupping or wellness massage, give it a try. Her massage was more targeted to what I needed adjusted and fixed rather than massaging areas where I was having no issues. If you are an active person or athlete, Mell is definitely the massage therapist you need.