Hana

Hana

operational
4.7(78 reviews)
Spa

About

Address

14965 Old St Augustine Rd #123, Jacksonville, FL 32258, USA

Contact

operational

Amenities & Features

Restroom

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking

Opening Hours

  • Monday:9:30 AM – 8:30 PM
  • Tuesday:9:30 AM – 8:30 PM
  • Wednesday:9:30 AM – 8:30 PM
  • Thursday:9:30 AM – 8:30 PM
  • Friday:9:30 AM – 8:30 PM
  • Saturday:9:30 AM – 8:30 PM
  • Sunday:10:30 AM – 7:00 PM

Photos

Hana massage spa Jacksonville

Reviews

Lisa Tran

Lisa Tran

4 weeks ago

Just be very careful if you got a gift certificate from here. I’m so disappointed. My cousin got me a gift certificate for a deep tissue massage which was for 30 minutes which cost 70$. When I came in, I told her I didn’t want the deep tissue massage because I’m sensitive and if I could just get an hour of the table massage. With the language barrier, from what I understood she said that because the gift certificate was for 30 minutes deep tissue, I would have to do 30 minutes for the table massage that’s 60$. I told her I didn’t mind paying for the difference mind you an hour for a table massage is 80$. The massage was okay this time, not great like the first time I came here. I still gave her a 20$ cash for tip but what I didn’t understand is why I was charge an additional 60$ when I already have a gift certificate for 70$. When I ask she said no she said for an additional 30 minutes it’s 60$ table massage. Mind you I couldn’t tell the difference with a deep tissue massage or a table massage that whole hour the pressure was EXACTLY the same. I felt like I was scammed. An hour for table massage is 80$ and an hour for deep tissue is 90$ I ended up paying $130 not including the tip for an hour of half and half that she said she did. THAT DOESN'T MAKE SENSE. So what if I wanted a full hour of deep tissue that’s 90$ on the menu so what then I would have been charged an additional 70$ instead of the difference all together that’s 140$ instead of the 90$ . All the other massage listed in the photo for that price is at least an hour and a half. So scammy that they would even do this and use the language barrier as an excuse shameful business practice. The value of gift certificate is still 70$ like I understand what the gift certificate stated it was for but to up charge that significantly is just ridiculous and overly greedy. I liked coming here but now I don’t even want to come back. Mind you I introduced my whole family to this place and we enjoyed coming here but we will definitely take our business somewhere else because this was such a scam.

Anna Fominykh

Anna Fominykh

5 months ago

I got half an hour foot 👣 massage there yesterday and it have eased constant burning pain in the soles of my feet like nothing else did. Thank you! The place looks nice and inviting too

Love My boys

Love My boys

a month ago

Bad bad experience. I made an appointment on my birthday for a full body massage at 12 pm. I show up, the receptions welcomes me and I get ready for my message, I get undressed, she starts the message. 5 minutes go by the she leaves the room and comes back to tell me to get up and leave because she has another appointment at 12. Apparently she mixed up the appointments. I asked if she can at least do 30 mins instead of 1 hour but she just said no. Never have I ever experienced anything like this. She told me to get up and leave. She didn’t show any empathy or any regards towards me, even though it was their mistake. No consideration what’s so ever.

Silva

Silva

2 months ago

The best massage place! Coco is amazing! She knows what needs to be worked on and gets out all the knots. She has the right pressure and it’s very relaxing. The hot stones and hot towel at the end is a nice touch. So glad I found this place!

Pankaj Joshi

Pankaj Joshi

in the last week

I love Coco!!! She is wonderful and does the best deep tissue massage in town… she is my favorite therapist for the past 8 years!!