10420 Burbank Blvd, North Hollywood, CA 91601, USA
(818) 752-1056
www.newpothaimassage.comNo photos available
Stay AWAY! Arrived at 2:30 today after calling ahead of time and they advised that they could see me right away. Then the receptionist told me that I needed to come back in 30 minutes. Arrived at 3 and another employee took me back. She asked how long I wanted. I said one hour. She said you need to come back tomorrow for one hour. I asked what she could do today. She said 30 or 45 minutes. I said I’ll do 45 minutes. As I’m in a massage room changing clothes, the receptionist whom I first checked in with at 2:30 handed me my card back and said that they needed to cancel because someone else who called was coming in to get a massage. At this point, I no longer want to be there and gladly left after over 45 minutes of time wasted. Do yourself a favor and never come here.
I had probably the worst massage ever unfortunately. She found my problem areas that needed a deep tissue without a problem but ignored all of them and gave me a Swedish/combo massage when they charged me for a deep tissue. She was friendly so i gave her a tip but never going back and suggest you stay away.
Went in at 7:30pm on April 26th, the staff wanted to leave early because quote "I have to party" so my hour massage was rushed. There was nothing deep about the deep tissue massage. Complete waste of money, and my neck and shoulder recieved no relief
Have made a few visits and overall it has been a good experience, I have back issues and they helped, one time they were short handed and set me up with one of the senior lady's and she was wonderful, I didn't get her name but called another time to make an appointment with her as I described her and they set me up with another mature lady, she was a little rough on me and I think she may have been upset that she was called in, she jammed the back of my knee with her elbow and I left limping, had to visit urgent care a few days latter and walked with a cane for a week, my leg turned purple and swollen and had to take medication, they told me her name was CoCo, the others were great but I have to stay away.
Came in last week for a massage overall it was an ok experience i have no complaints about the massage however the service was very pushy and i felt pressured a few times during my time there