The Spa at Mandarin Oriental, Miami

Secret Society

★★★★★

9 months ago

Wonderful staff and lovely treatments. I had a body wrap here and my skin felt so different afterwards. Even with no appointments you can still enjoy the saunas as a hotel guest. Plus, you can receive complimentary bath oils as well.

Katrina Kalkowski

★★★★★

6 months ago

All I can say is OMG. Galina left me on cloud nine after my facial. Her hands are SO soft, like an angel. I am pretty sure I was sleeping at some point. My skin looks and feels fabulous. Shout out to Shelby who assisted me in booking, so sweet. Thank you!

Sim

★★★★★

4 months ago

This is such an amazing SPA, wow! And Jennifer at the front desk OMG unbelievable service and customer attention! This girl deserves a promotion! She definitely understands customers and provides the best service!

Donna S

★★★★★

a year ago

THE BEST! Get ready to be spoiled from the moment you walk in. From excellent service, a sophisticated relaxing atmosphere and very skilled attendants. We even had Ashlee check in to make sure we were enjoying our service. She was very professional and courteous. If you want a relaxing day in a beautiful setting this is it.

Chana Cohen-Fellig

★★★★★

3 years ago

First off, I loved my facial. Ana was so great. She created such a relaxing experience and my face felt absolutely amazing afterward. However, the real reason I'm writing this review is to let others know how absolutely incredible the staff are at this spa. I accidentally left a super sentimental piece of jewelry in the pocket of my robe. When I realized I forgot it I immediately called the spa. They spent the next few hours searching for it, going through every robe, even the ones that were already in the wash. I walked into the spa to look for it myself and found a few of the spa staff searching the floors with the phone flashlights. I mean, they literally did their absolute best to find it. I had already lost hope but they called me two hours later to let me know they found it in the washing machine!! I was blown away at their determination to find it. I am truly filled with gratitude towards all of them. Overall, I am really impressed with the spa. I would highly recommend it to others. Especially given their truly phenomenal service.