2740 Erie Blvd E, Syracuse, NY 13224, USA
(315) 446-5898
www.luckyfootspa2740.comI did Couples Full Body Massage. My partner and I were put in the same room. Although we weren’t really given instructions once in the room (I had to ask) the employees were very nice. The massage was very thorough and and relaxing. Worth giving a try.
Great atmosphere with the perfect relaxed tunes and vibes. Very affordable promos especially when Groupons were offered, was going there three times a month. Hands down the best overall massage spa.
Description of complaint: I went to get a full body message for $65. This was not my first time going to this location. I now re all the masseuse talking to me mid message. He didn't speak English so I just nodded my head as I was almost near sleep. I went there to relax not have a conversation. my previous experience with this place is you communicate with this the receptionist and go to the message room and relax. However while Ai was on this bed no clothes on this masseuse said something's that I didn't understand as it was in a different language. After my massage, my I went back to the receptionist and she said it will be $110 due to me agreeing to another 30 minutes. What should have just been $65 turned Into $10. She tried to also include a tip but l refused and told her I never agreed to another 30 min. She then said the masseuse isn't good with communicating in English yet. I told her I'll pay the $110 because my experience as a hard working black woman to the Asians, Chinese, korean and any other South Americans are they talk to me very nast. I didn't want any drama. As the receptionist continued to explain that the masseuse didn't speak English. I told her that's fine. I'll pay the 110 but I will never come back to that location again. As a resolution, I want my $45 back.
I went in for a soothing massage and came out a ball of knots! My partner and I went for an hour foot and full body massage from the start my masseuse applied maximum pressure which I couldn't understand since I wasn't tense at all. Everytime I would ask him to lighten up he'd say "I'm sorry" and then go right back to rubbing/pressing way too hard. You could tell he didn't have a passion for his job because he watched the clock the entire as time as he hurried through the process. Nothing about my massage was enjoyable howevery partner was in heaven you could tell his masseuse took his time and actually enjoyed what they did. I wouldn't recommend and I won't be back.
Best massage ever! Every time I leave, I feel like new. Very professional and friendly staff. I highly recommend it!