115 E Moana Ln, Reno, NV 89502, USA
(775) 984-8888
www.excellentmassage888.comI went for a 60 minute neck/foot massage today with a friend. They cut our massages short (40 min) saying “very busy,” they tried to get us to pay upfront, and then kept asking about a tip. We took pictures of our receipts to make sure no other money is added on at the tip as another reviewer said that happened to them. This place was good when it first opened. I’m not really sure how they’re still in business at this point with all the negative reviews consistently saying the same thing. Save yourself the hassle and go to the one on Plumb Lane.
Just stopped by as a walk in, my partner and I wanted a 30min foot massage. They brought us both back and we started to soak our feet. She then came in and asked if we were paying cash or card- I answered card and she asked me to pay before the service started. I already had my socks and shoes off soaking in the water and was questioning why I needed to pay first before the service started. She kept saying the owner is asking for us to pay first. She said she would just take my card to the front to pay, I refused that option because I didn’t feel comfortable. She then brought in someone’s old raggedy flip flops and told me to slip those on and get up and pay. My partner and I then put our shoes back on and left without getting anything done because of how we were treated. Would never recommend this place.
I am from out of town and was in need of an hour massage to relax my sore muscles… I got there we tried to discuss what he was going to do, but of course nobody speaks English at this location… We had agreed upon an hour and a half… But four times in one hour one of the coworkers pulled him out during my massage to talk to him about whatever… Then he came back in and told me he was cutting my Massage? short… What kind of Massage places is this good luck
I got a solid massage but they didn't notice a mole on my back and ended up tearing it. She was very apologetic but still hit the spot a couple more times.
Great range of motion and foot massage. Pressure points were worked perfectly.Im definitely going back and recommending treatment here.