7914 Culebra Rd #114, San Antonio, TX 78251, USA
(210) 399-1810
AMAZING MASSAGES. I recently hurt my back and came here after a friend suggested it. The lady here immediately after just a minute of massaging knew the area where I was feeling pain and focused on those areas. She has amazing hands and I felt such relief. Will be coming back here often.
I rarely leave bad reviews but I highly recommend to stay away. I called ahead and scheduled 30 mins prior. 5 minutes into massage, someone walked in and the lady told me to take a nap (hard to understand). After 20 mins of me laying there I decided to get dressed and walk out. The lady was giving someone else a massage and she asked me to wait 25 minutes because someone was on the way. Avoided giving me my refund until I started calling 911.
My mom and I got massages today by Cece and Tina! We cannot recommend this place enough. They did an excellent job on both of us! We definitely will be coming back :)
I do not like to give out bad rating like this. ZHP Massage is getting on my nerves. As the previous reviews suggested, customer service was bad at this store. It is not a matter of language barrier. I have been to massage places run by foreigners who know what customer service means. It was not a pleasant experience over the phone or in person. One thing the manager does understand well is money making. As the manager further argued and accused me, I would like to clarify I was there 5 minutes late. I doubt all your customers are 100% on time. I doubt you always start massage sessions 100% on time. With 5 minutes late, my appointment was immediately canceled WITHOUT notification. Other massage places call their customers to confirm. Why was immediately canceled? Because they can get more money from the other two customers. It further proves that the manager does not understand common customer service and it is all about money making. Speaking of money, 30 minutes massage for $45 in total. You can get better respect and better service as customers in other massage businesses.
Night too bad of a parlor, staff were courteous and friendly despite a slight language barrier... We came in at 9 on a Saturday, and luckily they allowed walk-ins right before they closed, and they allowed a couples massage on top of that, which most places rarely have in general. Definitely one of the best Asian massage establishments we've been too, highly recommend.