PALACE MASSAGE

Tiffany Williams

★★★★★

2 weeks ago

I booked a couples massage as a birthday surprise for my fiancé, but unfortunately, we were the ones surprised—by terrible service. We were in the same room, and the massage therapist working on my fiancé was on the phone booking appointments during the session. It was incredibly distracting and far from the relaxing experience we expected. She also kept leaving the room multiple times, wearing loud shoes (heels or flip-flops), which disrupted the atmosphere even more. To make matters worse, the walls were so thin that we could hear everything she was doing outside the room, and she made no effort to be quiet. I have to give credit where it’s due—my massage therapist was great. But my fiancé’s therapist, who I believe is the owner, was completely unprofessional. By the end of the session, we were both disappointed. I still tipped 15% despite the poor experience, but the owner had the audacity to ask, “That’s all you’re tipping?” Considering the service, I was shocked she even questioned it. Gratitude would have been more appropriate. Unfortunately, I wouldn’t recommend this place based on our experience.

Kay Wiz

★★★★★

3 months ago

Good massage 3 out of 6 times. Twice the masseuse was on her phone taking appointments. A third time the masseuse kept offering me extra services while I was getting a massage, not relaxing. She was also stalling so she could add more time. She didn’t finish the massage and asked me to pay for an extra 30 min if I wanted the rest of it. They offer foot massage but will pressure you into getting a body massage. Foot massage was mediocre and in an awkward room where you could hear people coming in.

Kurina Wolff

★★★★★

4 months ago

My friends and I all did not enjoy the reflexology massage. My masseuse was using her phone during the whole foot massage portion- I felt her phone vibrating next to my foot. It felt super unprofessional and half-assed, and not worth the price. after the massage I was asked to tip my masseuse, which was very awkward. Will not be going back.

Asia Celestial

★★★★★

4 months ago

My favorite massage place with value for the price. Highly recommend EMILY!! She is strong and skilled and I always leave feeling relaxed and rested.

Nicole Knaresboro

★★★★★

7 months ago

The best couples massage ever!! Sophie and Anna were absolutely incredible. They were so kind and attentive to our needs. Such a lovely way to spend my Birthday! Thankyou so much for the incredible experience, we will definitely be going back!!