LY Massage & Beauty

Lauren Moreno

★★★★★

2 weeks ago

My friend and I were excited to relax and get a massage on our trip. We looked at several places and picked LY. We ended up regretting it. To be honest, the massage itself was nice. However, the two massage therapists talked to each other in another language the whole time. It wasn't relaxing to listen to them chat. They kept going in and out to talk to people that walked in as they didn't have a receptionist. Also, my therapist kept having to blow her nose and then would immediately go back to massaging me. Hoping I don't end up getting sick. It was gross. Lastly, they only want a cash tip but don't have change. We left feeling frustrated that we didn't have a relaxing experience. The customer is paying for a service. Keep your conversations for after the massage.

sean menor

★★★★★

7 months ago

I’ve been a customer since about the time that this location opened last summer. The owner is a wonderful person and definitely operates a wonderful and professional business! The therapy I have received here has been amazing! For years I’ve had an irritating tightness in the back of my neck about at the level of my right ear… and for years nobody ever worked on it correctly and I’d still have the pain or tightness in that area…. Finally I found therapists here that actually listen to my concerns and have actually made me feel better! Selena, Kathy and Eva all work wonders and I couldn’t thank them enough!! I feel that they help many people here because they’re always quite busy… a great place for couples as well as I’ve seen many while waiting in the lobby. This is a top notch business and I would recommend it to anyone, so give it a try and maybe they’ll work wonders for you as well! Update….Grace and Brandi are also amazing therapists!

Dan Wang

★★★★★

a week ago

This massage spa did very Professional massage . 10 years more experience. Highly recommended. Shu and Marry did great job.

Shillelagh DuBay

★★★★★

2 weeks ago

**Edit: Aside from my less than ideal experience, the owner was extremely quick to reach out regarding my complaint, which shows he is truly invested in his guests experiences and wants the best for his business. I added a star to reflect his customer service. He was also gracious enough to refund me the add ons that we were overcharged for. Worst massage experience I have had. Went in for a couples massage which was $140 ended up paying $180. $10 upcharge per person for essential oils which would be $160 but was charged more. Not convinced they even used essential oils since there was no smell associated with what they used. Masseuse used very hard pressure when relaxing was requested on intake form. Spent a lot of time on my shoulders and put pressure on bones and not muscle. Tried to convey this to her but limited understanding of English meant she did not comprehend my complaint. Scratched my scalp with her nails to the point it now stings and put her fingers in my ears, which to my knowledge is not a standard practice. I would say I enjoyed about 1/4 of the entire massage and regret that my first couples massage was at this place. I’ve had plenty of massages in my life and never such an awkward experience where it appeared the masseuse did not know what she was doing, which makes me question if the individual masseuse even has massage license.

Felisha Milagros

★★★★★

a week ago

Sue and Lisa ….. wow !! Hands are gold! Thank you guys so much had an amazing time doing the couples massage with my husband!