4320 Virginia Beach Blvd, Virginia Beach, VA 23452, USA
(757) 756-4438
Worst massage experience ever… walked in unfortunately the lady helping me did not understand the service I wanted handed me her phone to interpret. That I could understand. She left me at least 10 times during my service. And they switched therapist and the next one left me at least 15 times. Talk to the whole time nobody spoke English.
My ORIGINAL review 9 months ago was..."Loved it!!! Great massages! Exceptional prices!!".. BUT.... On Saturday July 13, 2024 my husband and I went in for a massage like we've done many times before. In our YEARS of being LOYAL PATRONS here, we were met with the most nastiest, rudest attitude by the short lady working there from 9am through 130pm. She was so nasty and rude, that my husband and I vowed to NEVER support this business AGAIN!!! I have brought my out of town friends and family to this establishment for YEARS. I've loved the owner and it's staff for years. I don't know who the 2 women who were on the schedule on Saturday, July 13th were, but they need to be fired! To the owner, my husband and I have been loyal patrons to you and your establishment for many years. The treatment that we received on Saturday, July 13, 2024, was unacceptable. I will no longer refer anyone else to your business. Advice to management: Hire enough staff o that they won't have to interrupt clients massage tent to the front door and other customers simultaneously, hire staff with customer service skills.
Almost perfect! One big darkened room for foot massages and smaller ones for body massages. So, it's an open feel so I rated down one star. This time I got a foot massage which was almost like an authentic China massage. 35 dollars for one hour which is an ok value. About half the time on the top of the foot and the rest on the sole. Should be about 70% on the sole, but next time I will specify more time on the soles. Fairly good massage but not perfect. Next time I will ask for the boss with long hair. Cold water is a nice touch and very much an Asian way of greeting you. I will also ask for authentic cupping next time too. This draws out the toxins but may feel very strange to most unless you have had it done before. Chinese medicine is holistic...no pills to reduce stress and other ailments!
Horrible experience recently which was unfortunate because I went one other time and had a decent experience why I came back. i walked in two ladies greeted me Saturday afternoon and didn’t speak any English at all. They also told me their credit card machine was down and only accepted cash so I had to pull money out of their ATM. The massage felt rushed and unprofessional. She kept talking to her friend during my massage. She even walked off multiple times which took away time from the hour I paid for. She went up the front once to speak to someone and was gone for about 5 mins and didn’t add it to my massage time. The relaxing music shut off half way through my massage and she didn’t turn it back on. After the massage she was aggressive about asking me for a tip. She blocked my path and was practically demanding a tip. I left more stressed out then I came in there. It was literally the worst experience I have ever had at a massage place.
I had to wait for my tire change was complete at the Discount Tire around the corner so I decided to stop by for a massage. I walked in and it took someone about 2 full minutes to come to the front desk, she pulled out her phone to translate to me that I had to wait 40 minutes before I could get my massage. I don't understand how one could stay in business with the way this business operates. As a business owner myself always looking to promote and support small businesses this makes me upset.