Ocean Massage

Nikki Perez

★★★★★

in the last week

This was a deeply negative experience. The massage pressure was excessively painful, and my repeated requests for adjustment were ignored. The environment felt unprofessional and boundaries were repeatedly violated. I strongly advise against visiting this establishment, as my experience aligns with numerous other negative reviews. I was hopeful for a better experience considering the overall rating was 4.6stars. this was definitely not the case.

Brad Taylor

★★★★★

a month ago

Every time I have gotten a massage here has been great. I usually see Luna, who does a great job and has good, controlled power and great knowledge.

Laura Donaldson

★★★★★

6 months ago

This will be a long review so I will leave the most important part here: I repeated the words “Please leave the room so I can put my clothes back on” 12 separate times and the therapist still did not listen and refused to leave the room. I have been to this location before and have always been very happy, but today was one of the worst experiences I have had with any business. Before beginning, the therapist asked if I wanted a full body massage. I told her no, just upper body please focusing on my shoulders and neck. She said “no, full body” and gestured to my legs. Again, I explained that I only wanted upper body because my neck has been in extreme pain. She continued to argue with me saying I needed my legs done as well until I agreed. I usually love a deep pressure massage, but once the massage began, I could tell that my neck and shoulders weren’t up for that today. I asked her to please do less pressure but she did not. I was honestly fighting tears because I was in such bad pain, especially since she was digging into my bone half the time, not my muscle. After asking a few more times and being ignored, I asked her to please stop the massage. She again argued with me trying to explain that the tighter a muscle is, the harder she has to do it. I told her that I was afraid the massage would only make things worse, and I wanted to end the massage and leave. She would not listen. She continued to argue with me after I kept saying I want to stop and to leave. This is absolutely not okay. If a client asks for the session to end, it needs to end. No matter what kind of service or appointment it is. After asking multiple times for it to end and being argued with, I began to say “please leave the room so I can put my clothes back on”. She kept saying “I’ll do it softer” “no, no it’s okay” and still would not leave. I felt so uncomfortable and vulnerable and could not believe that she was not listening to me. Even after I became shaky and teared up, asking over and over again for her to please just let me get dressed and leave she would not leave the room. I was so shocked that I was mentally keeping a tally of how many times I asked her to leave the room, it was 12 times. 12 times I said “Please leave the room so I can put my clothes back on”. I shouldn’t have even had to ask for that once after I had already asked for the session to end. Finally I got up off of the table, trying to cover myself with the sheet that had been covering me, and walked over to my clothes. I opened the door, pointed out into the hall, and continued asking her to leave until she finally did. This is not a miscommunication or language barrier of any kind. Those are not words that a massage therapist should not understand. They were purposefully ignored. After reading a few of the other reviews I am not at all surprised.

N Weaver

★★★★★

10 months ago

I was hesitant about leaving this review because I know they’re just trying to make it in a competitive business. However, I feel compelled to share my experience. I appreciate that they allowed the same day appointment, however, when I showed up, I was told the therapist was currently on her way, but it would be about 15 minutes. I actually waited 35 minutes for her to show. The store also smelled heavily of cigarette smoke. Not really relaxing… The therapist arrived, and was friendly enough, but left the door wide open as she began. The massage room literally faces the entrance of the store. I woke up this morning with three bruises on my back from this “massage”. I use this term loosely because it was more like 90 minutes of an elderly woman using her elbow nearly the entire time. Unfortunately, I will not be returning. I give the store two stars because they were friendly, but, there is a lot left to be desired.

Brooke Andersen

★★★★★

8 months ago

This place was mediocre at the most. At the end of all the horrid service I had to take a Xanax. My masseuse was belching on my back the entire time. My husband *a small and frail human* was getting crawled on by his masseuse which in turn made him get a tummy ache, and it lasted MANY hours. Though out the massage the woman was leaving to tend the front desk, and kept worsening my husband's mood which made his tummy ache WORSE. All around an awful experience. But it was a good atmosphere *only thing going for it*