BIGFOOT MASSAGE

Bali Bombay R.N.

★★★★★

a year ago

I just left this establishment and had a very bad encounter that left a bad taste in my mouth. The first employee I encountered was nice, however who I presumed to be the manager was horrible and rude. I just wanted a quick 30 minute massage and I was told by the first employee that I needed to pay before the service was completed. I thought that was odd but I went ahead and paid against my better judgement. Once I got back to the room which was well below my expectations in appearance, the manager comes around shouting that I need to tip a minimum of 20% prior to the completion of the service. She was not nice about it either. It was like she assumed that I was not going to tip which I felt was discriminatory. I felt very unwelcome and I asked for my money back. Needless to say I will not be returning.

Ravi Singh

★★★★★

10 months ago

Great value for the massage received. It was so easy to make an appointment and had no trouble even walking in for a massage once without an appointment. Welcoming and skillful therapists!

Silvia A.

★★★★★

2 years ago

I had been dealing with a stiff neck for a few weeks. I decided to finally get it massaged. Unfortunately, I missed my regular spot by 30 minutes that day. Keep in mind, I had been here before during the day time. I never had any issues. I even introduced my family to them. My mother had sat in during a few sessions with me. The woman that gave birth to me. Just wanted to make that clear. Well, this evening I decided on them as a second choice. I was greeted very loudly by one lady who stated she had a customer and to come back in 30 mins. I came back in 30 mins. I was accompanied by my mother. I paid prior to the service as it is their usual request. I had no problem with that. It’s understandable. The issue was that my mother was going to sit in and it was denied. They said they didn’t like doing it while someone is watching. RedFlags? Then I said, well let the other girl do it. She said, she doesn’t like it either. I decided not to argue as I was going to lead me nowhere. So I requested a refund and went about my evening. Please save your time and money. DO NOT WASTE YOUR MONEY HERE!!! It is obvious they are doing way more than massaging. They should be ashamed of themselves. If you speak and write Vietnamese, please translate this post and repost it as a public review. For the sake of good willed customers!! Thank you!!!

Adam Barrett

★★★★★

10 months ago

My first time getting a Hot stone massage here. Amazing!! I went with the 90 minutes Hot stone massage and it was so relaxing.

chantelle wiley

★★★★★

7 years ago

Very upset about this place. I purchased a gift certificate for my husband as a gift for Father's Day. He came to redeem it (with the certificate and receipt in hand) about 2 months later to find out that they wouldn't give him a massage. I had to bring my kids to the place to speak with the lady I purchased the gift certificate from. After about 20 minutes and a few phone calls they refunded the money back. Very sad as we had used them a couple of times before in the past with no issues other than a few ladies not speaking much English. Needless to say we won't be coming back here again. Definitely would not recommend them to anyone.