Body & Sole Massage

Jasmin Castillo

★★★★★

3 weeks ago

This company is garbage!!! They have a groupon online for services Mon-fri SPECIFICALLY I read the fine print and it does not say ANYWHERE that there are any black out dates or that it is not valid for holidays!!!!! I called to make an appt for valentines day tomorrow and was told they do not accept groupon for the holiday!!! I informed them there is no indication of any holiday terms and he said he would call his boss and call me back.....He never called back. I have called over 40 times now and no response. My friend tried to call and all of a sudden they are booked for the day!!!! BAD BUSINESS, FALSE ADVERTISEMENT, LYING STAFF, TERRIBLE CUSTOMER SERVICE....MY next step is complaining to the BBB

OHANA Lehigh Acres Admin

★★★★★

3 weeks ago

Very rude staff. My husband gifted me a groupon for valentines day and I just tried to call and book, they said they do not accept groupons on holidays. I asked for them to please tell me where is this policy disclosed as I do not find it anywhere on my voucher. They hung up!!!

mwikali mutuku

★★★★★

a week ago

While at the mall I stop here often for a foot massage and am always relaxed and ready to walk some more.the only thing is if you like silence and zoning out like me,it will be difficult the massage rooms are not sound proof, you can hear conversations from outside the room,but love the service especially Peter he seems to know the pain points,I recommend him

Dennis Shaw

★★★★★

9 months ago

I went to this massage today. And had a good, not great massage, so I. Tipped 17%, and the massage therapist points to my receipt and said I was hard to work on and I should tip more. I purchased two hours' worth of services . It is absolutely absurd that a customer gets questioned on the tip provided. I will be watching my card transactions for this service closely and will never refer or return to this establishment as a return customer! I typically don't complete reviews or pay much attention to others' reviews, but for everyone's sake, CONSUMER BEWARE, the reviews are accurate.

Tammy Williams

★★★★★

9 months ago

They definitely cut the time you pay for - but it was a relief for me. Had I not paid in advance, i would've shortened to 10 minutes, or less if I could. This is not the place for a relaxing massage. Went with my husband and both of our massages were painful. We didn't ask for deep tissue. We both expressed that it was painful, but the pressure didn't really change. I decided I would just bear with it and try to reap the benefits of a deep tissue massage. .. I'm literally bruised from the massage and we are sore AF today. If you want deep, elbow in your spine massage - this is the place.. but I'm not built for that.