Sen Mei Massage

Sen Mei Massage

operational
4.8(200 reviews)
Spa

About

Address

5714 Madison Ave, Des Moines, IA 50310, USA

operational

Amenities & Features

Restroom

Accessibility

Wheelchair accessible entrance
Wheelchair accessible restroom
Wheelchair accessible parking

Opening Hours

  • Monday:8:30 AM – 8:30 PM
  • Tuesday:8:30 AM – 8:30 PM
  • Wednesday:8:30 AM – 8:30 PM
  • Thursday:8:30 AM – 8:30 PM
  • Friday:8:30 AM – 8:30 PM
  • Saturday:8:30 AM – 8:30 PM
  • Sunday:10:00 AM – 8:30 PM

Photos

Sen Mei Massage massage spa Des Moines

Reviews

Dylan Perez

Dylan Perez

5 months ago

Amazingly relaxing and therapeutic. I had the very talented Aimee provide me with a couple messages now and she is absolutely the best!! I have had many massages from many different places, and Aimee is number one

Megan VanBuskirk

Megan VanBuskirk

10 months ago

Out of my many massages in life, this has by far been the very best. My husband and I got a couple's massage for 90 minutes. Our therapists used the most amazing techniques, using their whole bodies to apply weight, crawl across, and stretch our back and glute muscles. They used hot stones and bamboo to smooth out knots, hot oil to work out tension, and combined this with stretches, chops, and finger pops. The room was clean with a nice ambiance and the staff were super professional. I can't imagine ever going anywhere else now.

Rachelle Nelson

Rachelle Nelson

9 months ago

I have serious doubts about the legitimacy / legality of this massage establishment. This was a weird massage experience, to say the very least. We actually came as a group of 5 and had made reservations ahead of time. We all had a strange experience, but it was only as we talked about it in more detail later that we realized... This was extremely problematic. Despite having confirmed our reservation a few hours beforehand, they were not ready for us when we arrived. As rooms were prepared one-by-one, we went to our various experiences. A legit massage business should provide a sheet/blanket for you to slip under and cover up after undressing. My room did not have anything to cover with. When the massage "therapist" came back into the room I attempted to clarify what was expected, at which point it was evident she did not speak English. She just motioned that I should undress. Eventually a small fleece blanket was provided and the massage began (others in our party were given a sheet, hospital blanket, or towel to cover with). Throughout the massage, it did not seem like she actually knew how to give a massage. Very little time was spent on my shoulders, which are always tense and a real massage therapist would be able to feel that and spend extra time there. At the beginning of the massage I was asked by a different person (not my "therapist") if I wanted medium or hard pressure. I was later asked if I wanted hot stones. She tried to massage the bony hump out of my neck (um, that's not gonna go away by massaging it). I will let the others share their odd experiences if they want to. At the end, all the staff stood in the lobby with all of us as we paid, and they gushed on and on about how beautiful we all were, especially the fact that we were "American" (read: white). Comparing all of our experiences later and doing additional research online, there were even more red flags. Do not go here, unless perhaps you are expecting a different kind of massage?

P M

P M

9 months ago

I was gifted a 1-hr massage certificate to use here, and went recently to use it before it expired. This place creeped me out, and the lady who “massaged” me was not skilled nor professional at all. I was never asked what style of massage I wanted prior to starting (nothing was listed on the gift certificate either), and at no point did the “massage therapist” ask if the pressure being used was ok, if the temperature of the stones was ok, or anything else. Bottom line: this place is sketchy, with scantily clad “massage therapists” all hunkering down in a dark back room as you walk in. If you’re looking for a place to get a quality, professional massage from legitimate massage therapists, find another place. Are there countless positive reviews of this place? Sure there are. Are those reviews legitimate? Who knows! I know I won’t be back here. Too many alarm bells went off walking in here. Update in response to the owner’s reply to this review (quoted below): “Thank you for your review. I’m sorry to hear you had a frustrating experience. The gift certificate was originally sold as a sweetish massage, and the hot stones were a free. If you wanted a different massage just let us know next time. I hope you give us another try” They were pushy from the start, with zero questions asked about problem areas, range of motion restrictions, preferred types of massage, etc. The person who gifted the massage confirmed that is was never specified what kind of massage the certificate applied for, nor was such stated anywhere on the certificate. I won’t be back. The owner’s response is a testament to their poor operation of their business.

Jessica Malone

Jessica Malone

a year ago

The ladies there were wonderful! My neck and my shoulders gave me a lot of problems and she put a heated pad under my neck for me. I feel amazing! I noticed that one person commented in their review that one of the ladies couldn't speak English. she tried very hard to communicate and the other lady helped us to communicate as well. I could tell she did her best with communicating and her massage. As far as having to answer the phone, it's part of owning a small business. My dad is a business owner so I understand that. Definitely recommend 😀❤️