Tao Spa

Kristine Brown

★★★★★

2 weeks ago

I have never gone to get a massage before, so I was skeptical. I decided to give this place a try, and I was not disappointed. Nor was I misled into opting for more services than I originally came for. I was told up-front, before my massage, how much everything would cost and how long the masseuse would spend on each body part. At no time was I uncomfortable and I was asked several times by multiple staff members if I was doing okay. This was a very relaxing experience. Staff was courteous and I felt that services were thorough and done with care. Keep up the great work!

jasmine

★★★★★

a month ago

I passed by here and I was very tired. I really enjoy massages. I saw that it was very clean here and saw a male masseur. I came in and experienced a 90 minute massage. The massage given by the male masseur was amazing and made my northern part particularly relaxed. There is a tight area in my northern part that requires unique techniques to relax, and I cannot use too much force to press it. Wei is really great! He works very seriously

Maryssa Cruz

★★★★★

3 months ago

We should have read the reviews before walking into this place. We've never been scammed like this. We asked for 1 combo massage and 1 chair. We ended up getting rushed into a room with a bunch of nods. Then we agreed to 2 50 minutes combo (body and feet) at $65 each. Before we knew it we had 2 people massaging our feet and 2 people massaging our backs. One lady asked my husband for 50 or 55. We could barely understand what she was saying as we were already faced down in the room. He said 50 min total for each of us. They ended charging us $260 so $130 per person for doing 50 min on body and 50 minutes for foot massage for 100 minutes total because she said my husband agreed to it. We spent 10 minutes trying to explain to her that thats not what we agreed to when we said 50 minutes total but she didn't understand. We paid and we left. By the looks of the reviews this is a tactic they use for everyone to make money. I took a picture of how to file a formal complaint so I will and will notify the mall offices as well. I'm not sure what it will amount to but this is not how patrons should be treated.

Manuel Torres

★★★★★

5 months ago

Girlfriend and I decided why not get a massage together after a long week of work. Long story short you ask for one thing they try and sell you another yet they give you different. Paid $78 each for an HOUR combo massage. Lasted 25 minutes max and felt HORRIBLE. I was better off using the $2 massage chair in the mall. Then they made us use the ATM to take out cash and have the audacity to ask for a tip. Well here’s one : maybe stop ripping off your clients or stop trying to upsell such a bad service. Would never try this place again, highly regret it. Honest rate 0/10 & I don’t recommend.

Paul Jones

★★★★★

6 months ago

This is a total rip of place. I went in and asked for the $78.00 table massage and asked if they take credit cards. The woman said yes. When I stepped into the room I told her my legs were very sore from standing at convention center all day and to concentrate on that. Shortly after I pay down under the sheet the "man with bad breath" comes in when I am face down and tells me since my legs are sore I should do 90 minutes. He also started massaging my feet. "very weird" I said no, just an hour massage. The woman had me face down and massaged my back for 45 minutes. When she started on my arms and said please concentrate on my legs. I got less than 10 minutes on the sore part and was face down the whole time. Then to make it worse when I wanted to pay with credit card they directed me to an ATM in the shop that takes credit cards to get cash to pay them. This is highway robbery because Citibank charges huge fees for cash withdraws. It was the bait and switch act. So I paid $90.00 cash ($12.00) tip to be nice. The other thing to note is the place is open to the mall so at times kids screaming at the entertainment area got really loud. Stay away from this place there dishonest ways. They should be ashamed but they cater to tourist who will never come back. Beware, Gary