Wonderful Massage

Kayley S.

★★★★★

a week ago

We booked this because it was close to home and affordable; I really wanted to like this facility. However, I’ve never had such a poor massage experience in my life, and it made me wonder if this team was even licensed. It was painful, not well communicated, lacked consent forms, and I left more uncomfortable than before. Booking: The first off point was our phone call booking the appointment. They were not very communicative and didn’t ask for much information at the jump, just the name and time. I booked for a 6:30 couples massage, but on the phone they kept saying 6:00. Once clarified, we hung up, but 20 minutes later they called to tell me I should come in at 6:00. It was going to be a tight squeeze because of our schedule, but we just agreed. Appointment Confirmation & Prep: We got there a couple of minutes before our massage, and this part was the biggest red flag; I’m not even sure it is legal in this state. They did not have us sign an informed consent form, or clarify/discuss what the couples massage entailed. I’ve never had a massage where there were no consent forms with a description of the services and areas to suggest they avoid or be gentle with nor have I had one where they didn’t also communicate verbally about what the procedure would be. They didn’t even ask us if we had a reservation, either, they just asked if we were together and rushed us into one of the massage pods. It was a rushed entry process that felt very off, and wasn’t relaxing in the slightest. Once in, they gave no instruction except to take off our clothes. Environment: The rooms were pretty and clean with relaxing music, but it’s all one room separated by curtains, meaning we could hear other people getting their massages, checking out, etc. Not the end of the world, but it wasn’t a very relaxing environment to say the least. I could hear the conversations of people checking out, and other people suggesting things in their own massages. Additionally, I had to use the restroom whose location requires you to pass the other rooms. A few of the curtains were open enough to see into, which is a privacy concern. Massage: The massage itself was painful, and I was not made aware that they would be walking on my back. I have had that style of Thai massage before, but 1) I was informed ahead of time & consented to that procedure and 2) the other facility was incredibly delicate with it. This team was completely different: they did not tell me, did not warn me when it was going to happen, and I felt like I was being painfully flattened. It was incredibly uncomfortable and I was worried I would become seriously injured. I left with a little pain in my back, and woke up today with worse pain in my upper back. The hand-based massage part was odd as well, not as painful as the back walking, but they did the first half of the massage over the sheet, and other portions were inconsistent in pressure and style. The hot stones were the only part I enjoyed. My partner had a similarly odd experience. He said they dug their elbows very heavily into his back and it hurt at times. They did not walk on his back as they did mine, but it was still not an incredibly comfortable experience for him either. During the session, his massage therapist stopped the massage multiple times to answer the phone. I’ve had masseuses answer one or two phone calls WHILE giving the massage before, and they were respectful about it. But never have I seen someone completely pause the massage to answer the phone. Overall: I highly suggest you find another massage facility in the future if you’re looking to try this one. It was not relaxing, I left in more pain than when I came in, and I frankly do not know how it is legal to give massages without proper forms, confirmation of treatment and patient, and all in one room where you can hear and potentially see others. I’ve had cheap massages and expensive massages, and never have I had an experience quite this poor regardless of price point. There are other affordable massage places that can do better.

Vee H

★★★★★

2 months ago

I was a little nervous to come here. It seemed a little too good to be true. The prices are just so good. This was hands-down the best massage I’ve ever had. Nancy was so friendly and kept checking on me to make sure her pressure was just right. It was so calming, relaxing and I just felt like I could just let my worries go. I will be coming here frequently and my husband will be coming as well! Thanks Nancy

Liz Sandoval

★★★★★

a month ago

If you are looking for an amazing experience and great service and experience this is the place! I had the best massage of my life! If you want the REAL experience with massage done right this is your spot! Thank you ladies!

Megan Kay

★★★★★

5 months ago

I’m posted to review because this place is exactly what it says. It is, wonderful. I couldn’t be more thankful as this is my ritual after a day at the office. The prices are so reasonable and it’s incredible. What you get. The therapist are so skilled and they are so sweet, such as sweet setting and very serene. It’s kind of like my happy place!

Madeline Giner

★★★★★

a week ago

Great place!! I very much enjoyed the hot stones. Everything was well cleaned too.