Tao Spa Massage

Andrea

★★★★★

10 months ago

Unfortunately, my husband and I had an awful experience at Tao Massage today and would not return. First, they have MOVED. They haven't updated their address on Google but when we arrived today to the locked door, I called and the woman told me over the phone that they had moved to the building next to Waffle House on Sunset. I booked a couple's massage weeks in advance to celebrate my wedding anniversary on a date night. When we arrived to the locked door, we knocked for a minute and then called to let them know that we were there. The woman that answered told me that they had moved and gave me the new address which was a 9-minute drive. Fortunately, we were a bit early so it didn't put us too far behind. We drove to the new location. When we arrived, I told the woman that I had booked a couple's massage for today and she had us take off our shoes and took us to the back. Instead of a couple's massage, she was separating us into different rooms. I informed her that I had booked a couples massage but she told me that they didn't have any couples rooms available and that they were all in use. I booked a couple's massage because we wanted to do this as a massage together for our anniversary. We didn't want separate massages in separate rooms. The woman told us that we could "try again later" but I had scheduled a babysitter and made reservations at a restaurant around this appointment. It's unfortunate that they can't keep their commitments and we would not return.

Jodi Davis

★★★★★

a year ago

Highly recommended! Great service in a cozy atmosphere, they make sure you're comfortable throughout your massage. If you don't like what they're doing, tell them. It is a little different from other places I've been, but she made me feel better. Only suggestions, bring cash to avoid extra fees and pay attention to time, I paid for a 20 minute shoulder massage, she gave me a 10/12 minute massage..and yeah, they definitely expect a big tip. Since I know what to expect, I'll pay attention. I don't have an issue letting someone know how I feel when I'm paying for service, so if she says she's done and my watch says otherwise, I'll definitely let her know. I'm going today for a 60 min couples massage, I'll update my review if need be. Hopefully I will not have any issues and will be a repeat customer.

Pretty Girl

★★★★★

a year ago

The massage itself was ok. My appointment was scheduled for 12:30 and she didn’t start until 12:56. The massage only last 20 minutes when I booked for a 30 minute session. Then she proceeded to ask me as I was leaving for a tip. When I mentioned her not giving me a full 30 minutes, she rolled her eyes at me. I will not be returning.

Adrian

★★★★★

a year ago

My husband gave me a gift certificate for a massage 1 yr ago and I just used it today. So I am thankful they allowed me to use it considering, but I was not expecting the massage I got. I am in so much pain and hurt so bad. I figured they would have explained what they would do considering this was my first time and I told them that. I already have back problems and a hurt shoulder, do for them to walk on people like they do, they should ask or explain first. It's my fault I didn't tell them to stop, but my body hurts so bad and I was so tense that at no time did I enjoy any part of this massage. The entire time I was there, the phone was ringing, they were carrying on a conversation on the phone with someone or with the person there, I felt very uncomfortable almost like i was being recorded because everytime she moved, she would move her phone with her. I didn't asked to be beat on or walked on.....I wanted to be relaxed and enjoy it. Then to ask for a tip is absolutely absurd. This is your job. Don't ask for a tip. You definitely didn't do me a service because now I have to go to my chiropractor to get me back right. I will never go back there again. Worse experience ever.

Don Moore

★★★★★

a year ago

This is a great Chinese or Thai style massage. My wife and I both go inside in knots and walk out transformed and relaxed. Keep in mind this style of massage - they use hands, arms, knees and feet to work on you! They DO keep you covered and are professional. You will also be stretching and finding how your body Should be able to move and bend, this is part of the style of massage. Just talk to them and keep talking with them as to the amount of pressure or if it is too much. They will listen. You are going to feel much better just breathe and go with it! The next day you WILL feel sore in a good way, keep stretching and you will move like you haven’t moved in a while because the Thai massage has made you limber again.